Please read through our terms and conditions carefully before placing your order. By viewing and patronising from our website, you agree to be bound by our terms and conditions. If you have any enquiries regarding our terms and conditions, please email our customer care personnel at email@example.com. We may change our terms and conditions without any prior notice.
Disclaimer and Liability
Whilst we take great care to ensure that the description and content on our website are accurate, we cannot guarantee that the entire contents are free of mistakes. Images may vary with actual products due to lighting effects. Explorer Authentic shall be held harmless from and against all claims, liabilities and costs that may be incurred as a result of this.
At Explorer Authentic, we commit ourselves to bringing our customers the best convenience, excellent customer service and 24 hours product availability via our online store www.explorerauthentic.com. Please note that while Explorer Authentic merchandises offered online are usually priced the same as those sold in our physical stores, in certain cases, our online and offline stores might reflect different prices due to different promotional mechanisms introduced at our stores.
Orders placed cannot be amended or cancelled. Please review your shopping cart before placing an order.
Return & Exchange
Returns are allowed within 30 days of the invoice date if the items are in original, unworn condition, with tags intact. If you have received the wrong item or a defective item, kindly contact our customer care at firstname.lastname@example.org and we will guide you through the return procedure.
For more details about our return policy, click here.
Delivery & Shipping
For more details about our delivery and shipping policy, click here.
Privacy & Security
For more details about our privacy and security policy, click here.